Shipping policy

Shipping options, rates, and available destinations are shown at checkout based on the delivery address and the items in your order.

Order processing

Orders are prepared before they are handed to the carrier. Any processing or delivery estimate shown on a product page, at checkout, or in an order confirmation is an estimate rather than a guarantee. Orders placed during promotions or holidays may require additional processing time.

Shipping confirmation and tracking

When tracking is available, we will email the tracking details after the order ships. Tracking updates can take time to appear after the carrier receives the parcel.

Delivery estimates

Delivery time depends on the destination, shipping method, carrier, customs processing, and other circumstances outside our direct control. The most relevant options and estimates are displayed at checkout.

Address changes

Review your shipping address before placing an order. If a change is needed, contact yawbay2022@outlook.com as soon as possible with your order number and the corrected address. We cannot guarantee changes after processing or shipment has begun.

Customs, duties, and taxes

International orders may be subject to customs duties, import taxes, or local fees. Unless collected at checkout or otherwise required by law, these charges are the customer's responsibility.

Lost, delayed, or damaged packages

If tracking shows an unusual delay, the package is marked delivered but cannot be located, or the parcel arrives damaged, contact us with your order number and any relevant photos. We will review the shipment and work with the carrier where appropriate.

Contact

For shipping questions, email yawbay2022@outlook.com. Include your order number so we can assist you efficiently.