YAWBAY wants every order to arrive in the condition and configuration described on the product page.
Manufacturing defects
If you believe your item has a manufacturing defect, contact yawbay2022@outlook.com with your order number, a description of the issue, and clear photos or video. We will review the request and explain the available solution.
What is not normally covered
Normal wear, cosmetic changes from regular use, accidental damage, drops, misuse, incorrect cleaning, unauthorized modification, and damage caused by using a product outside its stated purpose are not normally treated as manufacturing defects.
Product-specific coverage
Some products may include product-specific support or warranty information. Where provided, the terms shown on the product page or order documentation apply.
Returns
For unused items, change-of-mind returns, or refund timing, please review our Returns & Refunds Policy.