- We'll endeavour to dispatch your order within 24-48 hours of receiving your order and cleared payment
- There may be a delay for customers paying via Bank Deposit as electronic payments can take between 24-48hrs to clear
- Please note that we are unable make any changes to your order once processing has commenced
- All orders require a signature upon delivery
- Delivery can only occur Monday-Friday during business hours
- Pre-Order Dates on our Pre-Order Products are estimate dates only for arrival into our warehouse and not a guaranteed date for dispatch
- Unfortunately we have no control over delivery time once your order has left our warehouse, however as a guideline please see the table below.
Delivery Schedule
Normal Delivery Guidelines Below:
- Delivery within USA: 10 - 15 business days
- Delivery to Europe country: 10-15 days
If you would like your order in a hurry please email Customer Service at yawbay2022@outlook.com with your order number and we will do our best to prioritise your order.
Please note: Above Delivery Guidelines are guidelines only, not a guarantee of delivery timeframe. In our experience the above delivery guidelines are met the majority of the time however once your order has been dispatched & leaves our warehouse we unfortunately have no control to ensure the above guidelines are met
Important Note: We highly recommend when making a purchase you select the 'Delivery (includes Postage Insurance)' option at checkout. Doing so will mean your order will be covered in the unlikely event your order is lost or damaged beyond repair in transit.Yawbay cannot be held responsible for uninsured orders if lost or damaged beyond repair in transit. Please note that delivery insurance is valid only for a period of 7 days after receipt of goods. Please also refer our terms and conditions page for further information.